Bookings are only finalised with the return of a signed booking form and £40 Booking Deposit. This is deducted from the final payment due. The balance of the payment must be received in cash before the start of your party, along with a £50 'Damage Deposit', which is returned at the end of the party (assuming no damage/misuse has occurred).

We will need approximately 30 - 45 minutes to set up the party and the same to pack up and remove equipment. Please take this into account when booking venue times. Please leave or allow adequate parking space for delivery and collection times.

We can only deliver equipment to a suitably sized open space and we will not be responsible for removing furniture/etc. If the area is not big enough for the equipment, we will arrange with you for an appropriately scaled play set to be left.

If any damage is incurred during the party, please advise a member of staff and we will arrange for the cleaning/repair of any equipment. Any initial cost will be taken from the Damage Deposit held and any additional costs incurred will be invoiced to the Hirer upon receipt of quotation. If there is any equipment missing at the time of collection, this will also require replacement and the cost of which will be deducted from the deposit.

If for any reason you have to cancel your booking with us, we will be happy to refund your initial £40 deposit, subject to a minimum of 14 days (2 weeks) notice. For any cancellations less than 14 days, the deposit is non-refundable, however we will happily transfer it to another booking.

It is the responsibility of the person who is hiring this Soft Play Equipment to ensure that all possible steps are taken to avoid injury or damage to the equipment. Please ensure that the following Safety Instructions are followed:

1/ This unit has an age limit of 5 years. Please ensure no-one over this age uses the equipment. No adults are to use this equipment.

2/ No food or drinks or chewing gum to be allowed on or near any of the soft play equipment, which will avoid choking and mess (Please note if the equipment is collected in a dirty condition then the person hiring it will incur a cleaning charge)

3/ All shoes, glasses, jewellery, badges MUST be removed before using the equipment.

4/ For hygiene purposes, socks must be worn at all times on the equipment.

5/ No face paints, party poppers, coloured streamers or silly string to be used either on or near the equipment.

6/ A responsible Adult must supervise the equipment at all times.

7/ Always ensure that the soft play equipment is not overcrowded, and limit numbers according to the age and size of Children using it. Try to avoid large and small Children from using it at the same time.

8/ Children Are not pushing, colliding, fighting or behaving in a manner likely to injure or cause distress to others.

9/ No pets or sharp instruments.

10/ Do not allow anyone to jump from the tops of the play equipment or steps. The steps and slide are there to assist users in getting on or off !

11/ Ensure that no-one with a history of back or neck problems is allowed on the equipment, as indeed any Child who is feeling unwell.

12/ The equipment should not be used if it becomes wet, as the surfaces may become slippery.

13/ The equipment and toys supplied is strictly for INDOOR use only, as it may become damaged. Any damage incurred will incur a charge for replacement equipment of equal value.